Privacy Policy

Last updated: September 30, 2026

We take the protection of your privacy very seriously. This privacy policy aims to inform you clearly and transparently about how we collect, use and protect your personal data when you visit our website.

1. Who is responsible for processing your data?

The data controller for the data collected on this website is Domaine des Halles:

2. What personal data do we collect?

We collect different types of data for various purposes:

  • Data you provide directly: when you use our contact form or send us an email, we collect the information you share with us, such as your last name, first name, email address, phone number and project details.
  • Browsing data (audience measurement): we collect anonymised data when you browse our website. In line with the recommendations of the CNIL (the French data protection authority), our audience measurement tool (Matomo) is configured to be exempt from requiring your consent. This means the following data is collected, but in a way that does not allow you to be directly identified:
    • Your IP address (anonymised by masking the last 2 bytes)
    • Browsing data (pages visited, time spent, clicks)
    • Information about your device and browser (without any unique fingerprinting)

3. Why do we collect this data (purposes)?

We collect your data for several legitimate reasons:

  • Responding to your enquiries: the data from our forms allows us to process and respond to your questions or quote requests. The legal basis for this processing is the performance of pre-contractual measures.
  • Improving our website and services: anonymous browsing data allows us to measure our website’s audience, understand which pages are most popular and optimise the user experience. The legal basis for this processing is our legitimate interest in improving our services.
  • Ensuring website security: we may use technical data to keep our website secure. The legal basis for this processing is our legitimate interest.

4. How long do we keep your data?

We only keep your data for as long as necessary:

  • Contact data: kept for a maximum of 3 years after our last exchange.
  • Anonymous browsing data: kept for a maximum of 13 months.

5. Who has access to your data (recipients)?

We are committed to never selling your personal data. It is only shared with a limited number of recipients:

  • Internally: Domaine des Halles staff
  • Our processors:
    • Hosting: OVH, whose servers are located in France.
    • Audience analytics: we use our own instance of Matomo Analytics, hosted on the same servers as our website. This means browsing data is not shared with any third party and remains entirely under our control.

6. What are your rights regarding your data?

Under the GDPR, you have several rights regarding your personal data: the right of access, rectification, erasure, restriction and portability.

To exercise these rights, you can contact us at the following email address: ddh@domainedeshalles.fr

Right to object to audience measurement: since the tracking of your browsing for statistical purposes is based on our legitimate interest, you have the right to object to it. You can disable tracking at any time using the mechanism below. An exclusion cookie (matomo_ignore) will then be placed in your browser to remember your choice.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

If you believe your rights have not been respected, you have the right to lodge a complaint with the CNIL.

7. Security of your data

We implement technical and organisational security measures (SSL certificate, strong passwords, regular updates, etc.) to protect your personal data against any unauthorised access, alteration or destruction.

8. Updates to this policy

We may need to amend this privacy policy to comply with legal or technical changes. We encourage you to review it regularly.